Course Details

Course Details
Course Title

Qualification: FETC Contact Centre Operations
Course Details
Now Available ONLINE FETC: Contact Centre Operations The essential training needed to help you meet and exceed your organisations objectives through high performance.
Contact Person
Dani Lincoln
Course Location
Course Venue
Start Date 07/11/2020
End Date 06/11/2021
Course Capacity 30
Available Seats 30


Course Skills
Change Management
Conflict Management
Ethics
Problem Solving
Sales: Inbound/External
Strategic Communication
Time Management


Roles
Online Marketer

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