Course Details
Course Title

MS Lync 2010

Course Details
Would you like to learn how to use Microsoft Lync 2010, an enterprise-ready communications platform? With Lync, you can keep track of your contacts' availability, send an IM, start or join an audio, video, or web conference, or make a phone call-all through an easy to use interface. This activity will show you how to use this really useful Microsoft tool. The Microsoft Lync 2010 desktop client is available for Windows and for Mac and mobile versions are available for Windows Phone, iPhone/iPad, ...Read More
Start Date 01/01/2016
End Date 31/12/2016
Course Capacity 10000
Available Seats 10000


Course Competencies
Use of specific operational IT systems


Roles
Agent
Coach
Management Information
Quality Assurance
Team Leader/Manager
Trainer
Workforce Management

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