Course Details
Course Title

Training

Course Details
This activity provides a basic introduction to the various techniques managers can use to improve the way they train their staff, helping to ensure staff are motivated and productive. When you have completed this activity you will be able to: • Choose appropriate training methods to suit specific needs • Understand what training is and what it means to staff and the business • Describe how to evaluate the effectiveness of training • Keep appropriate training records(Duration: 2 hours ...Read More
Start Date 01/01/2016
End Date 31/12/2016
Course Capacity 10000
Available Seats 10000


Course Competencies
Facilitation
Performance coaching


Roles
Agent
Coach
Management Information
Quality Assurance
Team Leader/Manager
Trainer
Workforce Management

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