Course Details
Course Title

Planning and Preparation

Course Details
    This activity looks at the principles of change management, focusing on the reasons for change, and planning for effective change. When you have completed this activity you will be able to: • Identify reasons which prompt change • Identify and plan activities to achieve change. • Identify and plan the resource implications of change. • Identify and plan the timescale for achieving objectives. • Plan communication and involvement to facilitate effective change.(Duration: 1 hour)
Start Date 01/01/2016
End Date 31/12/2016
Course Capacity 10000
Available Seats 10000


Course Competencies
Scheduling


Roles
Agent
Coach
Management Information
Quality Assurance
Team Leader/Manager
Trainer
Workforce Management

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