Course Details
Course Title

One-to-One Communication

Course Details
In order to manage your team effectively and gather the information needed to make the right decisions, you need excellent one-to-one communication skills.When you have completed this activity you will be able to: • Understand the importance of one-to-one communication.• Select the most appropriate method(s) to communicate with individuals in given situations.• Prepare to communicate with an individual.• Communicate appropriately and effectively with individuals in your area of ...Read More
Start Date 01/01/2016
End Date 31/12/2016
Course Capacity 10000
Available Seats 10000


Course Competencies
Communication skills
Language proficiency: English


Roles
Agent
Coach
Management Information
Quality Assurance
Team Leader/Manager
Trainer
Workforce Management

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