Course Details
Course Title

Nonverbal Communication

Course Details
In your role, you need to be able to be able to communicate effectively with your team and accurately interpret what people are really saying to you.When you have completed this activity you will be able to:• Identify range of non-verbal and behavioural factors which affect people.• Assess impact of different behaviours in the workplace.• Interpret non-verbal signals from others.• Assess impact of appearance and mannerisms in the workplace.(Duration: 2 hours 50 minutes)
Start Date 01/01/2016
End Date 31/12/2016
Course Capacity 10000
Available Seats 10000


Course Competencies
Communication skills
Language proficiency: English


Roles
Agent
Coach
Management Information
Quality Assurance
Team Leader/Manager
Trainer
Workforce Management

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