Course Details
Course Title

Gathering Valid Information

Course Details
In today's highly competitive business world, having access to good quality information can be a key factor in operating successfully.When you complete this activity you will be able to:• Understand the need for information• Identify means of collecting and recording data and/or information• Gather information relevant to your own area of responsibility• Recognise any constraints on the collection of and access to data(Duration: 3 hours)
Start Date 01/01/2016
End Date 31/12/2016
Course Capacity 10000
Available Seats 10000


Course Competencies
Analytics
Specific operations (policies, processes and procedures)


Roles
Agent
Coach
Management Information
Quality Assurance
Team Leader/Manager
Trainer
Workforce Management

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