Course Details
Course Title

Communication in the Workplace

Course Details
This activity uses video and a range of activities to help learners to improve their communication skills. There are six modules in this activity:In the first module, Effective communication, learners will find out why effective communication is essential and understand the importance of effective verbal and non-verbal communication.In the modules, Delegating, Negotiation, Influencing and Teamwork, learners will hear from a range of employers talking about why these skills are important and ...Read More
Start Date 01/01/2016
End Date 31/12/2016
Course Capacity 10000
Available Seats 10000


Course Competencies
Communication skills


Roles
Agent
Coach
Management Information
Quality Assurance
Team Leader/Manager
Trainer
Workforce Management

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