Course Details
Course Title

Managing Performance

Course Details
To be effective as a manager you need to determine how well people are performing and then what to do about it.When you have completed this activity you will be able to:• Understand the manager's role in managing performance to meet objectives• Identify and agree performance objectives• Review progress and agree improvements• Monitor performance against objectives• Select appropriate methods to improve performance where necessary(Duration: 4 hours 30 minutes)
Start Date 01/01/2016
End Date 31/12/2016
Course Capacity 10000
Available Seats 10000


Course Competencies
Performance management


Roles
Agent
Coach
Management Information
Quality Assurance
Team Leader/Manager
Trainer
Workforce Management

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