Course Details
Course Title

Giving and Receiving Feedback

Course Details
Giving and Receiving Feedback provides an introduction to the 'communication cycle' and the importance of feedback within it. It also covers the different forms and styles of giving and receiving feedback. Users will discover practical tips and techniques to help them give and receive feedback positively and effectively.When you have completed this course, you will be able to:• Understand the vital importance that feedback has to play in the communication process• Consider different ways in ...Read More
Start Date 01/01/2016
End Date 31/12/2016
Course Capacity 10000
Available Seats 10000


Course Competencies
Providing constructive feedback


Roles
Agent
Coach
Management Information
Quality Assurance
Team Leader/Manager
Trainer
Workforce Management

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