Course Details
Course Title

Dealing with Problems

Course Details
In an ideal world, your team would never experience problems but the reality is that they will. In this activity you'll explore the kinds of problems that can arise in the workplace. You'll find out how to solve problems using a six-step process, and you'll learn how to cope when a crisis occurs.The activity incorporates a range of supporting material to help you develop your skills, including web links and resources, as well as case study scenarios and an action plan to help you apply your ...Read More
Start Date 01/01/2016
End Date 31/12/2016
Course Capacity 10000
Available Seats 10000


Course Competencies
Problem solving


Roles
Agent
Coach
Management Information
Quality Assurance
Team Leader/Manager
Trainer
Workforce Management

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