Course Details
Course Title

Master Class: Quality Assurance

Course Details
Presented by Lynnette Morris who started her contact centre career over 20 years ago in the telecommunications industry, her exposure in various strategic and contact centre operational management roles, development of green field contact centres in Africa and her specialist focus on people development and enabled support services has provided her the opportunity to have worked with international and national organisations in over 16 African countries; providing "best practice" services ranging ...Read More
Course Location Western Cape - Cape Town
Course Venue Harambee
Start Date 04/11/2015
End Date 04/11/2015
Course Capacity 20
Available Seats 20

Course Competencies


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